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Contact Information

Address:
9250 Owensmouth Ave
Chatsworth, CA 91311

Sales Email:
sales@venstar.com

Support Email:
support@venstar.com
Literature Troubleshooting Helpful Tips  
The Clock Is Losing Time
Display Loses Power Or Shows "PF" When Heating or Cooling Is Energized
Unit Is Running Backwards - Cooling On Heat Demand, Heating On Cool Demand
Heating and Cooling Are Running At the Same Time
Display Loses Power during the Heating Cycle
Wireless Thermostat Does Not Energize the Heating or Cooling System
Wireless Thermostat Batteries Die Rapidly
Thermostat Will Not Allow Access Past Advanced Setup Step #2
Thermostat Buttons Are Inoperable
Temperature Reading Is Incorrect
Fan Does Not Energize On a Call for Heating
Thermostat Settings Change or Scramble When Supplemental Heat Comes On
EH Is Displayed In the Cool Setpoint and Only Heat and Off Are Accessible
Remote Sensor Reading Is Incorrect
Thermostat Does Not Respond To Changes in Room Temperature
Erratic Operation, Partial Display, or Fluctuating Temperature

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