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Important Support Note

Venstar thermostats are sold only to authorized distributors in North America. Our distributors sell our products to their dealers and contractors. Most of these dealers/contractors sell & professionally install Venstar products. A few of these dealers sell Venstar products online through their own website or through an online retailer such as Amazon. Venstar itself does not sell thermostats direct to the consumer or online.

As the manufacturer of Venstar branded thermostats we offer training and support primarily to our distributors and their dealer/contractors.

Your place of purchase should be your first avenue of support. That being said, Venstar technicians will make every effort to answer your thermostat support questions by email. From this page you may access basic troubleshooting and helpful tips.

Literature Troubleshooting Helpful Tips Video Tutorials Contact Us  
Using The ColorTouch Assistant
In this episode Arloa shows you how to use the ColorTouch Assistant software to turn your ColorTouch into a digital picture frame. She also walks you through the entire...
Setting Up Your Skyport Account
In this episode Arloa walks you through the steps of setting up your very own Skyport account to use with your ColorTouch.
Setting up Wifi
In this epsiode of ColorTouch TV, Arloa shows you how to set up wifi on your ColorTouch using the Skyport Wifi Key.
Setting up Themes
In this episode Arloa shows you how to set up and change themes on your ColorTouch.
Setting up Time Period
In this episode, Arloa shows you how to program your ColorTouch to set different temperatures at different times of the day.
Using the Mobile App
In this episode Arloa shows you how to use your mobile device to control your ColorTouch.
Setting Up Security
In this episode Arloa shows you all of the security features of the ColorTouch and how to implement them with your ColorTouch.
Setting up The Nighttime Dimmer
In this episode Arloa shows all of the ColorTouch owners who are light sleepers how to set the ColorTouch to go to complete blackness when not in use.
Setting Vacation Mode
In this episode Arloa prepares to go to Hawaii and shows you how to use the vacation feature on your ColorTouch to maximize energy savings while you're away.
Viewing Energy Usage
In this episode Arloa shows you how to view your energy usage on your ColorTouch, through the internet and on your mobile app.

Click here for more video tutorials.

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